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TECH AND MEDICAL SERVICE MANAGER

Responsibilities

Qualifications

Wages and Benefit

Work with the team to service customers to meet their personalized health and anti-aging needs;
Present our preventive medicine, personalized health/anti-aging solutions to clinicians and customers;
Brand our company, personalized health/anti-aging products and services;
Analyze customer and market needs to improve service & support strategies;
Develop partnerships with VIPs and leading companies to help drive our business;
Improve workflows and customer care plans to benefit customers and company.

Responsibilities

Qualifications

Wages and Benefit

Develop and validate analytical methods for clinic samples using LC/GC/ICP-MS;
Provide the testing services from sample analysis to report out timely;
Provide data interpretation and biochemistry consultation to satisfy customers;
Develop and update SOP's for all analytical methods and workflows;
Keep track records for all lab procedures, documents and materials in compliance with ISO requirements;
Read the related literature regularly and keep current on the latest technologies and applications;
Help marketing and sales with tech support materials.

Responsibilities

Qualifications

Wages and Benefit

Give seminars or staff training in genetic information in health and disease related risks;
Interview customers to obtain comprehensive medical histories and document the findings;
Discuss testing reports and the associated risks, benefits, and limitations with customers and their families;
Interpret laboratory results and communicate findings to customers or clinicians;
Counsel customers and family members in genetic information, education and inherited conditions;
Advise customer health plans from our lab work, literature, and customer histories;
Keep abreast of developments in genetics and genomics;
Generate the DNA marketing materials to support sales, marketing and services.

Responsibilities

Qualifications

Wages and Benefit

Work with the team to help customer’s health and anti-aging needs;
Present our preventive health/anti-aging solutions including lab test reports and intervention products;
Give seminars or personal talks/consultation on our health/anti-aging products and services;
Analyze customer and market needs to improve service & support strategies;
Analyze competitors and market needs for our improved sales support strategies;
Improve service workflows to provide best service to customers;
Make and execute follow-up plans to benefit customers and company.

Responsibilities

Qualifications

Wages and Benefit

Develops and implements sales and marketing plans to achieve corporate objectives for products and services;
Develops and manages sales/marketing operating budgets;
Plans and over sees sales promotion activities including prints, online, and social media;
Develops product positioning, packaging, and pricing strategy to produce long-term market share;
Achieves excellent profit/loss ratio and market share in relation to preset industry standards and economic trends;
Conducts market research and adjusts marketing strategy to meet changing market and competitive conditions;
Establishes and maintains relationships with industry influencers and key strategic partners;
Improve company’s branding throughout all product lines, promotional materials, and events;
Provides sales forecasting activities and sets performance goals accordingly;
Develops the sales, marketing and business development team by hiring, training and performance evaluations;
Develops sales channels and coordinates sales distribution by establishing sales territories, quotas, and goals;
Represents company at conference meetings to promote product;
Prepares periodic sales report showing sales volume, potential sales, and areas of sales expansion;
Reviews and analyzes sales performances in forecasted number achievements with solutions to fix problems;
Directs product research and development.